Silicon Space Launches Social Networking Solution Optimized for Enterprise Environments
Date: 12/10/2007
SAN DIEGO – December 10, 2007 – Silicon Space, LLC, experts in customer-facing software solutions that enable companies to grow their businesses, today announced its Social Networking Business-to-Business (B-to-B) solution. Optimized for enterprise environments, the Social Networking solution provides the services and expertise required to bring a social network community to market. Social Networking combines content management and infrastructure services with Silicon Space’s technical platform and expertise in software development.
Social networking applications are widely recognized for the value and opportunity they bring to the business landscape, changing the way many organizations do business. Social applications provide a new forum for businesses to facilitate knowledge sharing and collaboration, solicit feedback from internal and external business partners and extend company reach to new channels. By engaging affiliates, partners and customers in an open dialogue, customer retention and satisfaction are improved, increasing revenue and facilitating company growth.
“Web 2.0 and hosted services are changing the way businesses think about social media applications and how best to engage with customers, partners and affiliates,” said Ben Norton, chief executive officer of Silicon Space. “In many cases, enterprises believe they need to be experts in social network design, implementation and management to deploy a successful community for their end-users. Silicon Space Social Networking, however, is a complete solution that simplifies this process and allows us to partner with our customers to build a successful social community to drive revenue, solidify client retention and heighten customer satisfaction."
With the Silicon Space Social Networking platform, Silicon Space partners with enterprises to develop a tailored B-to-B social networking solution based on a detailed analysis of their business model. Based on this analysis, Silicon Space Social Networking deploys its solid technical platform, along with the launch marketing, moderation services, and long-term management of the community to ensure member engagement. Silicon Space Social Networking is a complete solution that offers enterprises a way to deploy a social network for their end-users more rapidly, effectively and efficiently than with custom, in-house implementations or commercial products.
“Silicon Space Social Networking is the result of more than eleven years of experience delivering software solutions and results to enterprise customers,” said Art Jones, Silicon Space networking practice lead. “Silicon Space Social Networking combines a solid technical platform, a proven team with expertise in network implementation, and superior marketing, content management and infrastructure services to provide B-to-B networking solutions for demanding enterprise applications.”
Silicon Space Social Networking includes a robust set of features and benefits:
- Fosters user-to-user communication and interaction via blogs, forums, groups, chat rooms and instant messaging.
- Promotes connections and relationships between community members with user outreach tools such as private messaging and invitation functionality.
- Encourages repeat visits by enabling users to create a personal presence via Silicon Space Social Networking’s personalization features.
- Facilitates growth and scalability to meet the needs of small and large organizations with our technical platform built on open source technologies.
- Enables easy access to community information with comprehensive search functionality.
- Allows remote management of the community as business needs change. The Silicon Space Social Networking layered security model ensures data is secure.
- Provides a deeper understanding of critical community relationships with Silicon Space Social Networking analytics and can be integrated with customer relationship management (CRM) systems for even more powerful reporting and insight.